Pathfinder365 is a digital command centre, supporting the end-to-end digital needs of small to medium sized Canadian tourism businesses...from Discovery & Promotion, to Lead & Inquiry Management, (and soon) to Booking & Scheduling. As we evolve our own technology, and leverage strategic integrations, our focus is the holistic support and growth of the Canadian tourism industry. We're the first and only software company to create a powerful operational command centre for tourism businesses, and we aim to become the most useful platform for local and micro-tourism.

Existing platforms primarily showcase popular experiences, leaving much of the industry unsupported. Pathfinder stands apart by championing and promoting smaller businesses, aiming for inclusivity across the diverse tourism landscape. In a world dominated by financially-driven algorithms and ads, travellers often miss out on lesser-known, but exceptional, experiences. Pathfinder365 seeks to rectify this imbalance by offering a fairer representation, ensuring a broader discovery of brilliant destinations.

Pathfinder365’s mission is to revolutionize the current landscape of tourism platforms, advocating for fairness and a more comprehensive view of available travel experiences, while providing a full suite of promotional and lead management tools for its business partners, and a suite of discovery tools for its travellers.

As we've evolved this system over our young life of 2.5 years, we've focused on building out the three key stages of a typical customer journey, discussed earlier. We've successfully built a solid foundation for the Discovery & Promotion stage, and we've integrated a comprehensive and dynamic lead management system to cover the Lead & Inquiry Management stage. Now it's time for the Booking & Scheduling system, which is a huge undertaking, and a critical one.

With this project, we're looking to engage with a small team of talented full-stack developers to collaborate with our two internal developers, to build the first version of a tactical Booking & Scheduling system. This first version needs to be effective, efficient, and be the foundation for successive iterations for this system, which could eventually evolve into a dynamic property management system.

This will involve several steps for the students, including:

• Familiarizing themselves with our company’s target market, products and services
• Familiarizing themselves with existing PMS' on the market, including their customer flows, features, functionalities and nuances: Checkfront, Fareharbor, Peek Pro
• Work with our team to build out the key elements of the core features for version one of this system - working effectively and efficiently, and making the best use of their time on this project
• Identify and recommend necessary features to include in this version
• Identify and track necessary features for subsequent iterations
• Track all innovations in a document (provided)

By the end of the project, students should demonstrate:

• A strong understanding of our target market, products and services
• Understanding of travel and hospitality booking & scheduling systems
• Have successfully built version one of our system
• Have tracked, documented, and recommended key features for future iterations

Bonus steps would include:

• Identified areas of improvements with other features and tools of our discovery system

Final deliverables should include

• A technical product roadmap for version 2, 3 and 4 of this system
• A final report, including notes on things they discovered, suggestions they have for this system and any aspect of the discovery system, a list of features and functionalities we'll want to incorporate for future iterations.