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Flight Passenger Management Excellence

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Millennium Global Business Solutions Inc.
Millennium Global Business Solutions Inc.
Livermore, California, United States
Shree Nanguneri
Shree Nanguneri
Founder and CEO
(8)
4
Preferred learners
  • Anywhere
  • Academic experience
Categories
Ux design Lead generation Marketing strategy Website development Mobile app development
Project scope
What is the main goal for this project?

Notes:

  1. Students & Instructors are encouraged to read & review our AFAQs.
  2. Please review student incentives available, upon successful Project completion.

Scope:

  1. Baselining incident management systems from passenger flight boarding to disembarking
  2. Quantifying frequency of incidences leading to flight disruption
  3. Leverage data to illustrate effect of incidences on flight arrival times

==> Marketing Validation & Testing ==> Team 1 Ends

  1. Visualizing management system to highlight opportunity for passenger behavioral excellence
  2. Mapping of boarding & disembarking processes via wire framing tools & techniques
  3. Creating filters to specific areas for passenger & crew customization
  4. Designing & Developing An App for acceptability, feasibility in mid air & closed environments
  5. Testing to validate feasibility of App deployment, as a supplemental tool

==> Design Validation & Testing ==> Team 2 Ends

  1. Planning Sales to Production towards Launching App Successfully

==> End to End Management & Testing ==> Team 3 Ends

What tasks will learners need to complete to achieve the project goal?

Tasks to be executed:

  1. Baseline current incident management systems from passenger flight boarding to disembarking
  2. Quantify frequency of unsafe incidences leading to flight disruption

==> Marketing Validation & Testing ==> Team 1 Ends

  1. Visualize management system to highlight opportunity for passenger behavioral excellence
  2. Map of boarding & disembarking processes via wire framing tools & techniques
  3. Create filters to specific areas for passenger & crew customization
  4. Design & Developing An App for acceptability, feasibility in mid air & closed environments
  5. Test to validate feasibility of App deployment, as a supplemental tool

==> Design Validation & Testing ==> Team 2 Ends

  1. Plan Sales to Production towards Launching App Successfully

==> End to End Management & Testing ==> Team 3 Ends

How will you support learners in completing the project?

Team members at MGBS as well as "C" level executive per need.

Team and MGBS Inc. will decide frequency of meeting, length of meetings, effectiveness of meetings and most importantly escalation protocol of any issues coming from either side on a proactive and a constructive basis. Goal is to reduce meeting frequency and time and focus on meetings to celebrate milestone completion and lessons learned.

Top contributing factor for success is ability to escalate and collaboratively resolve to success and operate harmoniously as a TEAM.

What skills or technologies will help learners to complete the project?
  1. Process Task Mapping using visuals related actions and decisions.
  2. MS Excel - Database, Project Task, Time Monitoring, Basic Graphical Analyses.
  3. Powerpoint (or equivalent, Canvas).
  4. Mobile and Web Application Design and Development
  5. Google Suite (Sheet, Document, Presentations).
  6. Sales and Marketing Tools and Techniques

All tools and techniques will be supported by IP to engage student teams toward a value added journey.

About the company

As a business process improvement coach & consultant I worked with several corporations in different continents over 31 years. After a successful 6-year work experience at General Electric Corporation, I founded my company in 2000, and have been fortunate to successfully deliver in a variety of industries such as manufacturing, technology, transactional as well as service type environments. Having published scientific & technical articles, including authoring 5 US patents I released my book on Lean Six Sigma in 2011. I converse reasonably in Dutch, and Spanish, the skills of which I acquired during my consulting times. To date, the total annualized direct customer benefits have accrued to several hundreds of millions of dollars across the globe in more than 20 years. I enjoy outdoor activities, and meeting people. I am thankful to my mentor (s), past employers, and my professional network members without which most achievements would have been impossible.