This project is designed to help the founder of Happy Cramps, a solo-run wellness startup, streamline her operational processes with a clear focus on email and task management. Students will act as junior operations consultants to evaluate current workflows, recommend simple tools for organization, and create easy-to-implement processes for improved productivity. The scope has been narrowed specifically to founder-facing admin operations, ensuring it aligns with business and operations management coursework while remaining achievable for a single-discipline student team.

Conduct a light operational audit of the founder’s current workflow, with emphasis on inbox and task management

Identify 2–3 user-friendly, low-cost tools for email organization, calendar blocking, and task tracking (e.g., Notion, Trello, Google Workspace extensions)

Develop SOPs (Standard Operating Procedures) for key recurring tasks (e.g., checking emails, scheduling follow-ups, managing inquiries)

Create a weekly founder checklist for staying organized and aligned

Final Deliverables:

• Operational audit summary (2–3 pages)
• SOP manual for admin workflows (email and task tracking)
• Founder’s weekly task checklist or template