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Miranda Immigration Services Ltd.
Toronto, Ontario, Canada
AM
Amal Miranda She / Her
Founder
3
Preferred learners
  • Anywhere
  • Academic experience
Categories
Business strategy Product management Communications Operations Project management Product or service launch
Project scope
What is the main goal for this project?

The main goal for the project is to streamline day-to-day operations and client interactions by creating standard operating procedures and automating certain processes. This will involve several different steps for the team, including:


- Understanding the current day-to-day operations and client interaction processes at Miranda Immigration Services Ltd.


- Developing standard operating procedures for the business operations.


- Reviewing and revamping existing checklists sent to clients for clarity and compliance with immigration procedures.


- Creating ways to automate immigration letters and legal retainer agreements.


- Developing clear milestones and steps for clients to understand their immigration process.


What tasks will learners need to complete to achieve the project goal?

By the end of the project, the team should complete the following list of activities:


- Standard Operating Procedures document outlining the day-to-day operations of the business.


- Revised and revamped checklists for clients, ensuring clarity, ease of use, and compliance with immigration procedures.


- Automated immigration letters and legal retainer agreements processes.


- Clear milestones and steps for clients to understand their immigration process.



Final deliverables:


- A final report including the Standard Operating Procedures document, revised checklists, and details of the automated processes.


- A presentation explaining the changes and improvements made to the existing processes.


How will you support learners in completing the project?

1) From an outsider's perspective, the student will be able to determine if this makes sense or does not make sense to the average person

2) The Milestones will be essential to the success of the business and right now, clients are not fully clear as to where they are in the process

3) Simplify, simplify to be able to TRACK success and what tools/technology can be utilized

What skills or technologies will help learners to complete the project?

In order to complete this project, the team will need to have the following skills:


- Knowledge of immigration procedures and legal documentation.


- Experience in developing standard operating procedures.


- Familiarity with automation tools and processes.


- Strong communication and organizational skills.



Nice to haves for the team include:


- Experience in client interaction and service delivery.


- Legal background or knowledge of legal documentation processes.



The team will be expected to research and learn more about the above as the project progresses.

Supported causes
Partnerships for the goals
About the company

I offer strategic and customized solutions to help global minded foreigners execute their vision for Canada. My goal is to deliver professional services so that your journey to Canada is a successful one.

I have assisted thousands of individuals and families with their entry into Canada as an Authorized Immigration Representative by the Government of Canada also known as a Regulated Canadian Immigration Consultant (RCIC) and I am a Licensed Professional, a member in good standing with the College of Immigration and Citizenship Consultants (CICC) in Canada; and I want to help you!