Pat Crosscombe
Pat Crosscombe
Pat Crosscombe
Founder & CEO
(24)
4
Location
Ottawa, Ontario, Canada
Bio

As the past President of her condo board, she faced many challenges, including lawsuits, mediation, title insurance subrogated claims, declarant misbehaviour, owner challenges, dog issues, special assessments, bylaws, engineering studies, reserve fund studies, fire code violations, tendering for a roofing project and more.

Being a director required Pat to learn about condo management & governance to keep up. She has brings the experience from a 5-year stent as a CUSO cooperant working in Thailand as a Dairy Extension Officer at a Dairy Cooperative and Deputy Director of CUSO Thailand.

Living through a military coup, cooperant mishaps, defying stray dogs running in packs, navigating by motorcycle to remote villages, and rising to the challenge of learning a new language and culture well enough to interact in settings such as formal interactions with senior government officials and presenting impromptu speeches (in Thai) sounds similar to the varied demands placed on startup founders.

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BoardSpace
BoardSpace
Ottawa, Ontario, Canada

User Testing and Product Improvement for Agenda and Minutes Features of BoardSpace Web Application

The main goal for the project is to conduct user testing on the current web application of BoardSpace in order to gather insights that will help design a better product, provide better customer support, and offer an improved customer experience. Specifically, the focus will be on improving the agenda and minutes features of the application.This will involve several different steps for the team, including:- Setting up user testing sessions with paying customers to gather feedback on the current web application.- Analyzing the feedback and identifying areas for improvement in the agenda and minutes features.- Collaborating with the development team to implement the necessary changes based on the user feedback.- Conducting additional testing to ensure the improvements have positively impacted the user experience.- Creating a report summarizing the findings and the implemented changes.

Matches 0
Category UI design + 1
Open
BoardSpace
BoardSpace
Ottawa, Ontario, Canada

Using Canva for social media graphics.

We have many high-quality blogs that could be used for exciting and humourous posts for LinkedIn, X, Facebook and Instagram.Create a brand style for postsUsing brand style, create appealing and engaging posts for each social media platformUtilize existing blogs to create content for the posts. Optimize posts for each platform to maximize engagement.Explore the use of different post styles: reels, infographics, memes, polls, etc.

Matches 1
Category Graphic design + 1
Open
BoardSpace
BoardSpace
Ottawa, Ontario, Canada

Managing Expectations Webinar for BoardSpace

The main goal of this project is to create a webinar for BoardSpace's target customers (condo board directors, owners & condo managers). The webinar should be tentatively titled "Managing Expectations" and should cover topics such as understanding the roles and responsibilities of board members, setting realistic expectations, and managing conflicts of interest.

Matches 1
Category Communications + 2
Open
BoardSpace
BoardSpace
Ottawa, Ontario, Canada

Incorporate Auto tagging into Document

In an earlier project with Springboard, we reviewed the document feature. We would like to continue their work and consider how best to add "auto-tagging" to the document upload. We need a group of students to consider how best to incorporate this aspect, condduct user testing and report the results back to us. Our user group includes condo and non-profit organizations including Executive Directors, Chief Executive Officers, Executive Assistants, and Condo Directors or Association managers.Conducting background research on AI for "auto-tagging." We will provide a walkthrough and access to the app.Provide design options for adding "auto-tagging." Learning about various testing techniques that are currently industry standard and learning how to perform them efficiently and capture feedback well.Conducting user testing scenarios with our product and reporting results back

Matches 1
Category UI design
Open