The project aims to enhance the user experience (UX) of AI-driven solutions in a medical office setting with multiple physicians. The current user journeys within the office are often inefficient and time-consuming, leading to potential delays in patient care and administrative tasks. By researching existing workflows and identifying pain points, the project seeks to propose a future state that leverages AI and AI Agents to automate routine processes, thereby improving efficiency and patient satisfaction. The goal is to create a seamless integration of AI technologies into the daily operations of the medical office, ensuring that both medical staff and patients benefit from streamlined processes. The project will involve analyzing current user interactions, identifying areas for improvement, and designing a user-friendly interface that supports AI-driven automation.

- Research current user journeys in a medical office with multiple physicians.

- Identify inefficiencies and areas for potential automation.

- Propose future state solutions with clearly documented impacts.

- Design a user-friendly interface that integrates AI technologies accounts for how AI co-exists in the lives of these users.

The project will deliver a comprehensive report detailing the current user journeys and identified inefficiencies, along with proposals for future state solutions. Visuals and wireframes of the proposed UX design will be created to illustrate the integration of AI-driven automation. Additionally, a presentation summarizing the research findings and design proposals will be prepared for stakeholders.

- Comprehensive report on current user journeys and inefficiencies.

- Proposals for future state solutions with documented impacts.

- Visuals and wireframes of the proposed UX design.

- Presentation summarizing research findings and design proposals.