Project scope
Categories
Operations Project management Information technologySkills
software documentation google workspace business technologies sales pipelines customer relationship management analytics notion (software) zapier decision making usabilityV13 Media Group is seeking to enhance its client relationship management by implementing a free CRM solution that integrates seamlessly with its existing tools such as Google Workspace, Discord, Zapier, Notion, and Shopify.
The goal of this project is to research, select, and set up a CRM system that optimizes client interactions, streamlines sales pipelines, and enhances team workflows through effective automation.
The project will focus on identifying a CRM or CRM solution that offers high usability and performance, ensuring that it aligns with V13's operational needs. By leveraging automation, the CRM should reduce manual tasks, improve data accuracy, and provide insightful analytics for better decision-making.
The project will be completed by a team of learners specializing in information systems or business technology, applying their classroom knowledge to real-world CRM implementation challenges.
The project deliverables will include a comprehensive report detailing the research and selection process of the CRM solution, including a comparison of potential options.
Additionally, the team will provide a fully configured CRM system integrated with V13's existing tools, complete with automation workflows and user documentation.
A presentation summarizing the project outcomes and demonstrating the CRM's capabilities will also be delivered to V13 Media Group.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
About the company
V13 Media Group is an independent, Canada-based music-and-arts collective that fuses media, publishing, and creative services under one roof. Through our core divisions—V13 Media (editorial & journalism), V13 Promotions (publicity & marketing), V13 Press (author services & publishing), V13 Store (merch & e-commerce) and V13 Video (interviews & visual storytelling)—we help emerging artists, writers, and cultural misfits amplify their stories and turn creativity into sustainable careers.
We’re known for straddling the line between underground grit and professional polish: think tuxedo-level strategy delivered with punk-show passion. Our team of industry veterans (75+ combined years) leads with the mantra “Love & Logic”: pairing bold ideas with measurable results. From global press campaigns and book launches to DIY merch drops and community-driven content, V13 champions independent voices while pushing the boundaries of modern media.
On Riipen we partner with student talent to solve real-world growth challenges—automation, e-commerce, data-driven marketing, content innovation, and more—offering hands-on projects that make an immediate impact for creators worldwide.