30 Dollar Car Boost / Car Jump Start Roadside Assistance is seeking to enhance its operational efficiency by developing new employee processes and systems for managing and coordinating roadside assistance jobs. The current system lacks streamlined processes, leading to potential delays and inefficiencies in job assignments and completion. The goal of this project is to design a comprehensive system that optimizes job coordination, reduces response times, and improves overall service delivery. By leveraging classroom knowledge in process management and system design, learners will analyze existing workflows, identify bottlenecks, and propose innovative solutions. The project will focus on creating a user-friendly interface for employees to efficiently manage job assignments and track progress in real-time.

The project deliverables will include a detailed process map outlining the proposed new workflows, a prototype of the job coordination system interface, and a report summarizing the analysis and recommendations. Additionally, learners will provide a presentation demonstrating the functionality of the prototype and how it addresses current inefficiencies. The deliverables aim to provide a clear and actionable plan for implementing the new system within the company's operations.