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Jaspinder Kaur
Jaspinder Kaur
Learner - She / Her
7
Location
Surrey, British Columbia, Canada
Bio

As someone who is driven and enthusiastic about technology, I have two years of experience managing disk partitions, configure Windows and Linux operating systems, troubleshoot issues with essential services, and maintain IT infrastructure. Gained expertise in configuring PC and IoT hardware. In order to compete in a fast paced environment and transformation journey, I am now developing my skill set in Agile approaches, such as Scrum and Kanban, as part of my commitment to continual learning.

Resume
Copy of JITA 3B Resume - Jaspinder (2).pdf
Categories
Product management Operations Project management

Skills

Empathy 1 Enterprise application integration 1 Key performance indicators (kpis) 1 Lead generation 1 Process mapping 1 Project proposals 1 Return on investment 1 Sales process 1 Sales strategy 1 Value propositions 1

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Achievements

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Level UP Community Builder
Issued by 2024-2025 Business Process Improvement (Digital Transformation Management Program)
Awarded for providing feedback at the end of a Level UP project.
Completed on December 28, 2024
Community Builder
Issued by Riipen
The Community Builder achievement is awarded to learners who provided feedback to project partners at the conclusion of their project, helping to create a better experiential learning ecosystem for all participants.
Completed on December 28, 2024
1st Level UP project completed (2024-2025)
Issued by 2024-2025 Business Process Improvement (Digital Transformation Management Program)
Awarded for the successful completion of your first Level UP project.
Completed on December 11, 2024

Latest feedback

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Recent projects

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Hidden Gemz - your ticket to explore the city
Hidden Gemz - your ticket to explore the city
Calgary, Alberta, Canada

Sales Process Optimization

The purpose of this project is to optimize our sales process to improve return on investment (ROI) and enhance overall operations. Students will assess our current sales strategies, identify bottlenecks, and create targeted outreach methods to increase ticket sales.  Key steps include: Evaluating the current sales process by consulting with potential users and reviewing existing Hidden Gemz frameworks. Researching best practices in industry sales processes, lead generation strategies, and effective outreach methods. Recommending strategic outreach methods to increase ticket sales, which may include ads, social media campaigns, digital boards at events, and other promotional activities. Documenting all strategies and sales processes to provide a clear framework for implementation and future improvements.

Matches 2
Category Market research + 3
Closed

Work experience

Manager
KFC
Langley, British Columbia, Canada
October 2018 - Current

Leading and training teams for enhanced collaboration.
Resolving queries and ensuring customer satisfaction through effective customer service.
Utilizing analytics tools for insightful reporting and decision-making.
Effectively managing budgets and optimized operational expenses.
Introducing new technologies for operational improvements.
Office Administrator/ Technical Support
G.S. Industries
Ludhiana, Punjab, India
April 2016 - August 2018

Perform routine checks and updates on computer system to ensure smooth operation.
Install and update software applications on various systems.
Keep accurate records and documentation of system configuration and user issues.
Work collaboratively with the IT team to support overall system functionality.
Diagnose and resolve technical problems.

Education

Certification, IT Analyst
NPOWER Canada
November 2023 - March 2024
Diploma, Information Technology
Kwantlen Polyethnic University, Surrey
September 2018 - December 2020
Bachelors, Science, Maths
Panjab University, Chandigarh
August 2013 - June 2016