Brave Soles' Communication and Customer Success Internship with Level UP

Our goal is to overhaul our customer service management processes and identify areas where we can be improving on our customer service experience.

Marketing Strategy Plan

We want students to help us build a marketing strategy plan to provide insight and guide to our marketing strategy based on our product and clientele. We’d like to know how we can maximize use of different channels and get recommendations to improve our messaging.The main questions we’d like students to help us answer are the following:Communicate with the founder, fact finding about the business idea and product sources, note them down and analysis. Answer the 5W1H for business and help us identify our target market.What channels should we utilize for promotion, including ones we are not currently using?What should our pricing strategy be? Given the calculation of product cost, labor cost, and other business operation cost to be profitableHow could our messaging be updated to better explain our value proposition?What branding direction should we take

Marketing Research

We are ready to take our business to the next level. Our company requires some assistance for research. We want to gather information for marketing, mindmaps creation, public contract and software. It is important for us to stay up to date on industry standards to ensure that we research new locations fully and completely before choosing to enter. We have some ideas of where we would like to go but we need to make sure that we consider all available options before making a decision.

Market Research for a fintech platform

The pandemic has had a profound effect on local shopping, now shopping behaviors have changed utterly. The goal of this project is to conduct market research on the post-pandemic tendency of small businesses to buy locally, the demographics of local buyers, and the barriers small businesses are facing when it comes to buying locally.We would like students to focus on:Providing suggestions on the strategic positioning of our services in order to facilitate local shopping for small businesses.Selecting the best research methodologies for gaining insights about project goals.

Business Development

The Primary goal is to develop a roadmap to sustainably grow the business. To leverage expertise, & use technology to integrate the varying issues that this demographic faces. Reduce the complexity to allow for accessibility. The primary focus for the student will be: Strategy - Develop an implementation plan for entering a new market with a virtual tool to help families; develop a go-to-market strategy; identify new funding and grant opportunities, write proposals.Operations - Recommend process improvements or redesign processes; develop improvements to simplify and find solutions for families; introduce quality assurance into our internal processes.Marketing - Complete a full customer, competitor, market, and environmental analysis; complete a marketing strategy review; design a new marketing strategy; Sales - Design a new/improved prospecting process for our sales team; design a new/improved pricing or service structure.Talent - Develop a diversity and inclusion strategy.

Personal Finance Design (UI & UX)

In this project, we are going to design an application for users to track and manage their finances in a collaborative form such as within Friends or Family Contexts.This project will push the edges of design within the financial space and introduce multi-player or multi-scenario contexts to a person's financial plan. Through the integration of Budgeting, Forecasting, and Accessibility we aim to help consumers make a strong financial plan even for those who don't invest!This opportunity will translate into the final product and will be treated as a professional engagement with mentorship opportunities throughout.

Business Administration

The primary focus for the student will be: Administrative Assistant - Assist the rest of the team with any administrative requests throughout the projectOperations - Recommend process improvements or redesign processes; develop improvements to supply chain processes; introduce quality assurance into our internal processes.

Business Administration - Phase 1

The primary focus for the student will be: Administrative Assistant - Assist the rest of the team with any administrative requests throughout the projectOperations - Recommend process improvements or redesign processes; develop improvements to supply chain processes; introduce quality assurance into our internal processes.

Market Research

Our company proposes a solution for non-profit, community initiatives and causes. We want to better understand our target market and the overall market, so we can uniquely position ourselves within our industry.We want to collaborate with students to conduct market research.This will involve several different steps for the students, including:Researching our target market and market potential.Gathering statistics on the problems and obstacles of our target market.Analyzing the different stakeholders in the market.Researching the industry and competitive landscape.Analyzing existing solutions.

Loyalty Program

Our company advertises thousands of products online. We want to increase customer engagement through loyalty programs.We would like to collaborate with students to develop new loyalty programs.This will involve several different steps for the students, including:Familiarizing themselves with our target market, products and services.Identifying customer actions to be rewarded and types of rewards.Recommending ways to market the program and enroll more customers.Identifying possible partnerships for more attractive offers.Bonus steps in the process would also include:Recommending ways to gamify our loyalty programs.

SEO Optimization for 50 TeachersPayTeachers Listings

We're seeking a skilled individual to optimize 50 digital product listings on TeachersPayTeachers for Ontario Kindergarten Teachers. The goal is to improve SEO, enhance clarity, and boost conversions. Our current listings need refinement to better serve Ontario Kindergarten Teachers actively seeking quality resources. The student will revise and write the new product listings in a Google Doc with active hyperlinks and appropriate formatting.

Client Acquisition Strategy for STAFFU

The main goal for the project is to find clients for a staffing agency, with a focus on industries in the Greater Toronto Area that require workers in high volume during the recession. The project also involves creating a strategy to attract these industries to the services offered by STAFFU. www.staffu.caThis will involve several different steps for the students, including:- Researching industries in the Greater Toronto Area that are in need of temporary, part-time, or full-time workers during the recession.- Identifying key contacts within these industries and creating a list for outreach.- Developing a strategy to attract these industries to the staffing services offered by STAFFU

Market Research for Education Technology Solutions

The main goal for the project is to conduct market research to create documents outlining the links between Scooli's Education Technology solutions and the requirements for federal funding in Canada and the USA. This will involve several different steps for the students, including:- Researching the federal funding requirements for education technology solutions in Canada and the USA.- Analyzing Scooli's Education Technology solutions and identifying the key features and benefits.- Identifying the specific areas where Scooli's solutions align with the federal funding requirements.- Creating comprehensive documents outlining the links between Scooli's solutions and the federal funding requirements.