Our company has been serving thousands of customers for decades. We want to revamp our appointment system as it is outdated, and we would like to make the scheduling process more convenient and flexible for customers.

We would like to collaborate with students to develop an improved appointment system.

This will involve several different steps for the students, including:

• Familiarizing themselves with our company’s target market, products and services.
• Researching scheduling software options and their features.
• Selecting the best technologies for our appointment scheduling and recommending plans for implementation.
• Recommending new features to include in our appointment scheduling system.

Bonus steps in the process would also include:

• Recommending improvements to our internal scheduling system.

By the end of the project, students should demonstrate:

• Familiarity with our target market, products and services
• Understanding of scheduling software options and features
• Selection of suitable technologies
• Recommendation of new features

Bonus steps would include:

• Recommending changes to our internal scheduling system

Final deliverables should include

• A final report.
• A presentation.