Performance Efficiency: Optimizing your Business Processes
General
- Undergraduate; 3rd year
- 40 learners; teams of 5
- 20 hours per learner
- Dates set by experience
- Learners self-assign
Preferred companies
- 2/2 project matches
- Toronto, Ontario, Canada
- Academic experience
- Any company type
- Government, Manufacturing, Consumer goods & services, Banking & finance, Automotive, Hospital, health, wellness & medical, Business & management, Human resources & recruitment
Categories
Skills
Project timeline
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September 17, 2019Experience start
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February 8, 2019Project Scope Meeting
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March 8, 2019Planning Meeting for onsite visit
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April 5, 2019Report Submitted to Professor
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April 13, 2019Presentations to Organization
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December 22, 2019Experience end
Timeline
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September 17, 2019Experience start
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February 8, 2019Project Scope Meeting
Meeting between students and organization to confirm: project scope, communication styles, and important dates.
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March 8, 2019Planning Meeting for onsite visit
Meeting between students and organization to ensure that progress is on track halfway through completion and to establish student approach for on-site visit.
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April 5, 2019Report Submitted to Professor
Final report and presentation submitted to professor for review. Top 2 teams will present to the organization.
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April 13, 2019Presentations to Organization
Top 2 teams will present to representatives from the organization either in-class or through video conference.
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December 22, 2019Experience end
Overview
- Details
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Looking for ways to develop and implement your 2019/2020 Strategic Objectives? In this project, student teams will visit your organization to observe and learn about organizational needs and issues you've identified. Back in the classroom, they will apply Lean Six Sigma principles (5S, Value Stream Mapping) to support the development of improved quality and/or processes that your organization can execute to get results.
- Learner skills
- Continuous improvement, lean
- Deliverables
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- Completed A3
- 10-page presentation report with the following components: Executive Summary, Background, Approach, Current State Analysis, Future State Recommendations
- Appendices to support the report with relevant lean tools documented
- Executive Summary presentation
Project Examples
You'll engage George Brown diploma students in 5th or 6th semester, who are completing an elective Quality Management through Lean/Six Sigma. Their work will be overseen through regular coaching in-class by a Supply Chain Black Belt.
You will need to provide the students with a goal, issue, or gap to focus on. Areas of focus include, but are not limited to, manufacturing, quality assurance, supply chain management, and customer service. For example:
- How do we reduce waste and variation and improve productivity in store rooms, office supply rooms, or production lines? (i.e. through a 5S program)
- Turn-around-time has increased and does not meet customer requirements. How can we improve turn-around time by 10%?
- The intake process for Clients/Customers has a high incomplete/error rate. How do we reduce the number of errors on the intake form?
- How can we better understand value from the customer's perspective? Students can perform Voice of the Customer/Critical to Quality analysis to determine what matters most to your customers.
Phase 1 Project Plan: Students will meet with organization representative(s) to devise the project scope and prepare a detailed plan for completion of the project. An A3 format will be used.
Phase 2 Project Execution: Students will work on deliverables outlined in the project plan. Teams will periodically communicate with organization representative(s) as needed to complete project tasks.
Phase 3 Outcome: Report and Presentation: Students will submit a detailed report on the outcomes of the project. Teams will also give a 15-20 minute presentations on their findings, in the last class. Organization representative(s) are invited to attend these presentations.
*Note: Company must allow students to visit their place of work on any day from October 21st to Oct 25th.
Additional company criteria
Companies must answer the following questions to submit a match request to this experience:
Provide a Letter of Recommendation to the winning team.
Non-disclosure agreements can be signed upon request
Be available to attend top team presentations either in-class or through video-conference.
Company must allow students to visit their place of work on any day from October 21st to Oct 25th.
Be available for a quick phone call with the instructor to initiate your relationship and confirm your scope is an appropriate fit for the course.
Provide a dedicated contact who is available to answer periodic emails or phone calls over the duration of the project to address students' questions.