Valerie  Dawe
Valerie Dawe
Learner -
(2)
2
Location
Mississauga, Ontario, Canada
Bio

 Great at researching and analyzing academic material, many of the courses I have completed for my specialist program have been research focused.
 An excellent understanding of bioethics and equity through academic courses, work experiences, and personal experiences.
 Experienced with Microsoft Office programs such as Excel, PowerPoint, and Word. I use these programs frequently at my current job and for my academic program.
 Strong communication skills developed through both academic and work experiences.
 Excellent problem solving skills from various work environments where I worked without supervision.
 Great time management skills gained from various work positions and academic experiences.
 Leadership skills gained through Student Unions, supervisor positions, and leading registered study groups.

Portals
Categories
Graphic design Healthcare Community engagement Databases Public health

Skills

Communication 2 Sales 2 Customer engagement 1 Customer engagement strategy 1 Customer service 1 Hubspot crm 1 Long-term care 1 Sales funnel 1 Senior fitness 1

Achievements

Latest feedback

Recent projects

StrongerU Senior Fitness
StrongerU Senior Fitness
Canada

Virtual Internship Opportunity: Sales Projects

Our organization is able to offer a virtual internship opportunity for one student. The primary focus for the student will be: Developing a leads list from our recommended sources Business development outreach Analyzing our current sales funnels and internal processes to develop recommendations for more accurate forecasting Review our sales processes and making recommendations to improve efficiency and increase conversion. Other duties the student may complete could include : Using tools such as HubSpot Joining us for virtual conferences We will plan to communicate with our virtual intern(s) using these communication tools: email and Microsoft Teams Primary contact : Emily Johnson, Founder and Creative Director

Matches 1
Category Sales strategy + 2
Closed
StrongerU Senior Fitness
StrongerU Senior Fitness
Canada

Virtual Internship Opportunity: Customer Experience Intern

Our organization is able to offer a virtual internship opportunity where students will help us to shape our customer engagement processes and best practices. The Customer Engagement Coordinator role at StrongerU Senior Fitness will be instrumental in helping us reach our goal of helping 5 million seniors gain access to high-quality fitness programming by the year 2030. The primary focus of this project will be testing, tweaking, and suggesting customer engagement strategies which will become part of our Customer Engagement Guide, including: Spending time connecting, engaging, and communicating with recreation, fitness, and wellness professionals, and senior-serving organizations such as retirement communities, long-term care homes, senior centers, etc. Learning about our customers current senior fitness practices, pain points, and educating them about the adoption of the StrongerU Senior Fitness program at their organization. Booking discovery conversations and StrongerU Senior Fitness Overview presentations Developing a leads list from our recommended sources Review our sales processes and making recommendations to improve efficiency and increase conversion Using HubSpot to track customer interactions We will plan to communicate with our virtual intern(s) using these communication tools: email and Microsoft Teams Primary contact : Emily Johnson, Founder and Creative Director

Matches 1
Category Sales strategy + 4
Closed

Work experience

Lab Assistant
Sick Kids Hospital
Toronto, Ontario, Canada
October 2021 - Current

 Caring for zebrafish in the Ian Scott Molecular Genetics Lab. I feed, clean, and monitor the fish in the lab that are used for various research projects in molecular genetics.
 Attending meetings and presentations by the researchers that work with the lab.
 This position provides me with extensive knowledge of lab research and many biological functions in molecular genetics.

Hearing Consultant
Hear Right Canada
Toronto, Ontario, Canada
January 2020 - April 2020

 Booking and keeping track of appointments using different scheduling programs for three different audiologists.
 Creating Excel documents to sort and track client information.
 Greeting all clients upon their arrival at the clinic and creating their customer profiles.
 Helping clients fix and clean their hearing aids, this involves a lot of problem solving and troubleshooting.
 Helping to expedite the methods used for scheduling and helped to rearrange the office to make it more accessible for clients.
 Helping clients apply for government programs to assist with funding for hearing aids.
 I have also developed great communication skills through helping people with hearing impairments.

Conveyor Operator
Gap Inc.
Brampton, Ontario, Canada
July 2017 - January 2020

 Supervised 15-30 associates.
 Balanced work flow across multiple departments.
 Attended all meetings and any available training sessions for leadership and personal development.
 Ensured that all conveyors were operational and fixed any jams or mechanical issues.
 Helped departments meet inventory goals.
 Operated many different pieces of machinery to store and retrieve product.
 I was often consulted when new conveyors were being installed and created many new policies to make the work more efficient.

Ticket Cutter
British Group International
St. John's, Newfoundland and Labrador, Canada
September 2014 - July 2017

 Inspected pull-tab tickets for imperfections and ensured that the proper amount of tickets were in each box.
 Carefully arranged and cut tickets using an industrial cutting machine.
 Trained new associates.
 Found a faster method to record ticket inventory using a program that the company owned.

Crew Trainer
McDonald's Restaurant
St. John's, Newfoundland and Labrador, Canada
April 2010 - September 2014

 Excelled in all areas including, counter, drive thru, and kitchen.
 Trained new employees and gave them adequate knowledge and understanding of their position.
 Ensured a positive and enjoyable experience to all customers and staff.
 Maintained a positive attitude through all stressful situations.
 Displayed professionalism in a fast paced setting.
 Managed the restaurant when the mangers would need to leave for meetings or other various situations.

Education

Bachelor of Arts , Health Studies Specialist
University of Toronto
September 2018 - Current