Lorena Carrasco De la Flor
Lorena Carrasco De la Flor She / Her
Learner
(1)
7
Location
Toronto, Ontario, Canada
Bio

Bachelor’s degree in Business Administration with an ongoing postgraduate Study in Human Resources Management. Known for strong communication and interpersonal skills, being proactive, empathetic, and responsible. Can work efficiently in groups or individually, ability to solve problems. Demonstrated experience in training, CSR activities, HR Planning, Recruitment and Selection and in leading new projects in benefit of the company’s digitization and revenue.

Portals
Categories
Employee benefits Training & development Workplace culture Employee retention Change management

Skills

Learning management systems 2 Quality assurance 2 Amazon translate 1 Safety assurance 1

Socials

Work experience

Project lead- Human Resources department
SODEXO
April 1 - November 30

- Executed the processes of recruitment and selection in the company.
- Managed the Human Resources Plan for next fiscal year.
- Responsible for the trainings and inductions of new employees.
- Managed the people review and succession plan for all employees of the company.
- Created and developed new activities and programs for the retention and motivation of the company’s workforce.
- Led the corporate social responsibility activities of the company.
- Coordinated the implementation of the HRIS system in the company.
- Responsible for regularly updating and presenting HR KPIs.

Achievements:
- Implemented four new HR programs with a 97% employee satisfaction rate.
- Developed the corporate social responsibility activities and fundraised 40% more than
FY 22.

Project lead- Operations department
SODEXO
December 1 - March 31

- Responsible for developing the strategy to digitize Sodexo’s product portfolio, transitioning from magnetic stripe debit cards to contactless debit cards.
- Arranged meetings, negotiated, and offered the new digitization process to Sodexo’s clients.
- Administered and supervised the entire strategy and migration flow process from physical means of payment to contactless debit cards.
- Executed reports on the revenue and growth of Sodexo.
- Responsible for analyzing historical data and monitoring Financial KPIs.

Achievements:
- Accomplished the closure of agreements with Sodexo’s clients for $400,000.
- Led the migration process of 500 of Sodexo’s clients.
- Achieved annual savings of $36,000 through the successful implementation of the new digitization strategy.

Merchants assistant
SODEXO
December 1 - December 31

- In charge of contacting and affiliating new business partners to Sodexo’s Voucher network.
- Trained the new business partners in how to manage and redeem Sodexo’s Vouchers.
- Executed the communication journey for Sodexo’s merchants.
- Represented the company in the post-sale service of the Sodexo’s physical means of payment.
- Administered the lead generation strategy for digital media.
- Supervised and approved the content for the Facebook and Web Page of Sodexo Benefits and Rewards.
- Managed the budget of the marketing department.

Achievements:
- Increased Sodexo’s Voucher network by 16%, strengthening the number of business partners of Sodexo.
- Received a recognition diploma for high performance, perseverance and commitment presented in the company.

Education

Postgraduate Program, Human Resources Management
Humber College
January 3 - Current
International academic exchange, Human Resources and Business Management
Catholic University of Lyon, Lyon, France
January 3 - April 30
International experience at a language school, French
EC Montreal, Montreal, Canada
January 4 - February 29
Bachelor’s degree, Business Administration
University of Lima, Lima, Peru
April 1 - July 31