Alejandro Navas
Alejandro Navas
Learner
(1)
30
Location
Kitchener, Ontario, Canada
Portals

Skills

Branding 2 Communication 2 Digital assets 2 Financial technology (fintech) 2 Graphic design 2 Infographics 2 Target audience 2 Typography 2

Achievements

Latest feedback

Recent projects

Work experience

Direct Support Worker
Community Living Cambridge
Cambridge, Ontario, Canada
September 2022 - Current

- Promoted independence and personal growth by facilitating daily activities and life skills training, including cooking, budgeting, and social interaction, helping five individuals achieve their personal goals
- Coordinated and managed patient financial records, ensuring accuracy, compliance, and proper documentation to support informed decision-making and maintain confidentiality
- Streamlined documentation processes for resident routines, interactions, and health conditions, ensuring efficient tracking of critical information, including medication intake and health updates

Customer Service Representative
U-Haul
Kitchener, Ontario, Canada
July 2022 - January 2024

- Assisted customers with inquiries, troubleshooting issues, and providing guidance on rental procedures
- Created instructional content for customer equipment usage, improving customer satisfaction rates
- Ensured accurate and efficient financial transactions by finalizing rental agreements, generating detailed invoices, and overseeing equipment return processes while maintaining a high standard of precision
- Provided personalized customer support by assessing needs and recommending trucks, trailers, and storage units using POS systems, offering tailored solutions to enhance satisfaction and loyalty

Sortation Worker
Fastenal
Kitchener, Ontario, Canada
March 2021 - October 2021

- Efficiently and attentively sorted, scanned, and organized packages to ensure accurate placement in designated areas, contributing to smooth manufacturing warehouse operations
- Adapted to a dynamic manufacturing facility by meeting the demands of fluctuating package volumes and strict deadlines with efficiency and precision
- Conducted re-pulls to resolve sorting errors and maintained inventory accuracy, improving workflow efficiency and minimizing delays
- Operated computerized inventory record-keeping and re-ordering systems to track and manage stock levels effectively

Cook
Sansotei Ramen
Kitchener, Ontario, Canada
September 2020 - October 2022

- Catered to special customer requests and dietary preferences by ensuring proper preparation, accurate customization of orders, and seamless coordination with front-of-house staff, contributing to a positive dining experience
- Supervised and managed a team of three kitchen staff, delegating tasks effectively and ensuring consistent adherence to food preparation protocols, which minimized errors and boosted operational efficiency
- Optimized workflow in a high-pressure environment by coordinating with team members during peak hours to reduce wait times and ensure smooth kitchen operations.

Education

Bachelor of Business Administration, International Business Management
Conestoga College
September 2023 - August 2025