Ian Gordon
Ian Gordon
Adjunct Professor of Marketing -
5
Location
Toronto, Ontario, Canada
Bio

Ian Gordon has worked with York University for over 25 years during which he has led over 100 marketing courses in areas such as marketing planning, CRM, research and competitive advantage.
He is a long-established marketing management consultant with executive and Board experience. He helps companies to build profitable revenue performance, and works extensively at the intersection of marketing and technology. As part of this and more generally, he has assisted many firms with market and marketing assessments, strategic and marketing planning, and the measurement and planning of customer and stakeholder relationships. He has also worked with clients to build fact-based responses to strategic issues, conceive market, product and channel strategies, organize around customers and channel intermediaries, develop deeper relationships with individual customers and create lines of business to capture new revenues. His focus is on bringing proven, practical and leading-edge strategic concepts to help transform companies that expect much more from their revenue performance and want to break down barriers that restrict growth. In addition to assisting individual companies, Ian has also conducted public-sector, industry and consortia engagements domestically and internationally. He has authored four books on competitive business strategy and relationship marketing, and over 100 articles, including 15 for the Ivey Business Journal/Business Quarterly (incl. March/April 2022 and May/June 2021). In 2011, he appeared as the first subject matter expert in distribution channels and bilateral US-Canada pricing before the Canadian Senate's Standing Committee on National Finance. He has trained executives and managers from over half the Fortune 500 companies in open market seminars around the world for organizations such as BusinessWeek, Frost and Sullivan, and Marcus Evans, and in in-house workshops. Sessions have focused on subjects such as CRM, competitive intelligence and strategy, and pricing. In-house programs have been customized to the training needs of individual firms. Ian has also been a featured keynote speaker at company events and industry forums. He has lectured extensively to undergraduate and MBA students; his full semester courses have included subjects such as management consulting, CRM/relationship marketing, marketing planning, marketing research, marketing tech. products, distribution channels, consumer behaviour, B2B marketing, international marketing, and entrepreneurship. He serves or has served on nine Boards of Directors/Advisors including company Boards of Directors, the Strategy Advisory Board for a hospital, and a business advisory board for a municipality.

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Communications Market research Competitive analysis Market expansion Product or service launch

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Recent experiences

York University
York University
Toronto, Ontario, Canada

Applied Marketing Management

AP/ADMS 3220

Jan 6, 2025 - Apr 29, 2025

Students analyze marketing problems and develop solutions to real-world situations. This course provides students with more advanced marketing theory, builds on some of what they already know, and provides an opportunity for them to apply their knowledge to a real client such as your own organization. Much of the focus of this course is on marketing planning, Past clients have received either a marketing plan or an output which addresses a marketing requirement, such as a marketing communications plan. We generally work with clients that have been in business for at least a few years, have gone through early growth and now want to expand their markets or improve their revenues. Clients' annual revenues are generally material - in excess of $0.5- 1 million, sometimes materially more. Past client projects have involved issues such as market penetration, awareness, US market entry, Canadian and/or US market development, customer attraction, and customer retention.

Matches 0
Category Customer segmentation + 4
Closed
York University
York University
Toronto, Ontario, Canada

Applied Marketing Management

ADMS 3220

Sep 4, 2024 - Dec 4, 2024

Students analyze marketing problems and develop solutions to real-world situations. This course provides students with more advanced marketing theory, builds on some of what they already know, and provides an opportunity for them to apply their knowledge to a real client such as your own organization. Much of the focus of this course is on marketing planning, Past clients have received either a marketing plan or an output which addresses a marketing requirement, such as a marketing communications plan. We generally work with clients that have been in business for at least a few years, have gone through early growth and now want to expand their markets or improve their revenues. Clients' annual revenues are generally material - in excess of $0.5- 1 million, sometimes materially more. Past client projects have involved issues such as market penetration, awareness, US market entry, Canadian and/or US market development, customer attraction, and customer retention. We have worked with companies in Canada and the US, and not-for-profits in a wide variety of industries. The course is led by a long-term adjunct professor who has guided students in prior course iterations for many years. He is Partner with the marketing management consulting firm, Convergence Management Consultants Ltd., where he assists clients to identify, assess and resolve their marketplace issues. He has previously served as a Senior Partner with a Big 4 management consultancy and Vice President for a publicly traded firm, among other positions. He is author of four books on marketing, customer relationships and competition.

Matches 2
Category Customer segmentation + 3
Closed
York University
York University
Toronto, Ontario, Canada

Marketing planning

ADMS 3220

May 8, 2022 - Jun 21, 2022

Students analyze marketing problems and develop solutions to real-world situations. This course provides students with more advanced marketing theory, builds on some of what they already know, and provides an opportunity for them to apply their knowledge to a real client such as your own organization. Much of the focus of this course is on marketing planning and clients have in the past received either a marketing plan from student groups or an output which addresses a marketing requirement, such as a marketing communications plan. We generally work with clients that have been in business for at least a few years, have gone through early growth and now want to expand their markets or improve their revenues, perhaps by building their competitive position. Clients' annual revenues are generally in excess of $1 million, sometimes materially more. Past client projects have involved issues such as US market entry for Canadian firms, and customer attraction and retention.

Matches 1
Category Competitive analysis + 4
Closed
York University
York University
Toronto, Ontario, Canada

Applied Marketing Management

ADMS 3220

Jan 9, 2023 - Apr 11, 2023

Students analyze marketing problems and develop solutions to real-world situations. This course provides students with more advanced marketing theory, builds on some of what they already know, and provides an opportunity for them to apply their knowledge to a real client such as your own organization. Much of the focus of this course is on marketing planning, Past clients have received either a marketing plan or an output which addresses a marketing requirement, such as a marketing communications plan. We generally work with clients that have been in business for at least a few years, have gone through early growth and now want to expand their markets or improve their revenues. Clients' annual revenues are generally material - in excess of $0.5- 1 million, sometimes materially more. Past client projects have involved issues such as market penetration, awareness, US market entry, Canadian and/or US market development, customer attraction, and customer retention.

Matches 2
Category Customer segmentation + 4
Closed