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Agora Connections
Edmonton, Alberta, Canada
Dylan Zingle
Employer
3
Preferred learners
  • Anywhere
  • Academic experience
Categories
Business strategy Security (cybersecurity and IT security) Information technology Law and policy
Skills
acceptable use policy user registration software as a service (saas) operations research
Project scope
What is the main goal for this project?

Our company operates a Software as a Service (SaaS) web application that is accessed daily by users. To safeguard our operations legally, we require every user to agree to our Terms of Service (ToS) and Privacy Policy (PP) before using our product. We are seeking to collaborate with students to evaluate our current product and its associated ToS to ensure they are comprehensive and up-to-date with the latest legal requirements, policy changes, and potential business threats.


This collaboration will include:

  • Conducting thorough research on our existing product and the ToS provided to our users.
  • Investigating recent laws and policies relevant to our industry and how they might impact our business.
  • Creating an updated version of our ToS & PP, explaining the rationale for changes and identifying any previously overlooked aspects.
  • Assessing and suggesting updates to our related legal documents, such as the Acceptable Use Policy and Privacy Policy.
  • Evaluating our current user registration processes to ensure that terms are being effectively communicated.
  • Advising on necessary corporate insurance coverages to align with our business practices.
  • Develop a refund policy
What tasks will learners need to complete to achieve the project goal?

At the conclusion of the project, students are expected to deliver a comprehensive final report, accompanied by any source materials such as background research and references. The report should clearly demonstrate:


  • A thorough understanding of our current product.
  • Knowledge of the relevant laws and regulations that apply to our business.
  • A newly formatted version of our Terms of Service (ToS) and Privacy Policy (PP).
  • A detailed list of changes implemented, along with the rationale for each modification.
  • Recommendations for future adjustments to our organization's insurance policies.
  • Suggestions for enhancing our registration process in relation to our ToS and PP.
How will you support learners in completing the project?

To support learners in successfully completing the project, we will provide a comprehensive package of resources and mentorship:


  1. Dedicated Mentorship: Learners will have access to a dedicated mentor with expertise in legal aspects of technology and data privacy. This mentor will offer guidance, feedback, and support throughout the project duration.
  2. Regular Check-ins: We will schedule weekly check-ins where learners can discuss their progress, address challenges, and receive immediate feedback from their mentor and project managers.
  3. Access to Internal Data and Documents: Learners will be given access to relevant internal data and historical documents that are crucial for understanding our current ToS and PP, as well as the rationale behind existing policies.
  4. Technical Support: IT support will be available to assist with any technical issues encountered during the project, ensuring that learners can focus on their tasks without disruption.
  5. Final Review Session: Before the submission of the final report, a review session will be held where learners can present their findings and recommendations to senior management. This will provide them with real-world experience in presenting to stakeholders and receiving constructive feedback.


Through these support mechanisms, we aim to provide learners with a robust educational experience that not only contributes to their professional growth but also ensures the success of the project.

Supported causes
Quality education
About the company

Company Overview:
Agora Connections is a contracting and consulting firm that specializes in web development and process automation for small businesses. This branch of Agora leverages cutting-edge technology to enhance business efficiency and promote scalability. Through customized digital solutions, Agora Connections is committed to helping small businesses modernize their operations and increase their market competitiveness.

Services:
Agora Connections offers a wide range of services designed to meet the diverse needs of small businesses:
• Website Development: From basic websites to complex e-commerce platforms, Agora Connections designs and develops tailored web solutions that reflect the client’s brand and meet their business needs.
• Process Automation: Agora Connections implements advanced automation solutions to streamline business operations, reduce manual labor, and improve process efficiency.
• Digital Transformation Consulting: The firm provides expert advice and strategies to guide small businesses through their digital transformation journeys, ensuring that they effectively utilize technology to achieve their business objectives.

Business Model:
Agora Connections operates on a project-based and retainer model, allowing flexibility in how services are offered. Small businesses can engage Agora Connections for specific projects such as website creation or an overarching service agreement that covers continuous process optimization and tech support, aligning with the firm’s focus on fostering long-term partnerships.

Target Market:
Agora Connections primarily targets small businesses across various industries that are looking to enhance their operational efficiency and online presence. The target market includes startups, established small enterprises, and family-owned businesses eager to adopt new technologies to stay competitive.

Strategic Goals:
• Expansion of Services: Agora Connections aims to continuously expand its technology offerings, including integrating emerging technologies.
• Market Penetration: The firm seeks to increase its market share by targeting underserved regions and industries, promoting the benefits of digital transformation.
• Partnership Development: Building strategic partnerships with technology providers and industry specialists to enhance service offerings and provide comprehensive solutions to clients.

Competitive Advantage:
Agora Connections distinguishes itself through:
• Customized Solutions: Tailored digital strategies that are directly aligned with the specific needs of small businesses.
• Expertise and Agility: A team of experts skilled in the latest technologies, capable of adapting solutions quickly to meet changing market demands.
• Focus on ROI: Delivering solutions that not only enhance efficiency but also directly contribute to revenue growth and cost reduction.

By concentrating on these areas, Agora Connections is positioned to help small businesses effectively navigate the complexities of digital adoption and thrive in a technology-driven marketplace.