Grey-Bruce Plumbing Ltd. aims to enhance its digital presence by developing a new, user-friendly website that integrates AI features, a customer portal, and e-commerce capabilities. The current website lacks modern functionalities that can streamline customer interactions and improve service delivery. The project will focus on creating a platform where customers can easily access services, schedule appointments, and purchase plumbing products online. The integration of AI will provide personalized recommendations and support, enhancing customer experience. This project will allow learners to apply their knowledge of web development, AI integration, and e-commerce solutions, aligning with industry standards and practices.

Key tasks include:

- Designing a simplified, responsive and intuitive website layout.

- Implementing AI-driven features for customer support and recommendations.

- Developing a secure customer portal for appointment requests.

- Setting up an e-commerce section for product sales.

The project will deliver a fully functional prototype of the new Grey-Bruce Plumbing Ltd. website. This includes a responsive design, AI-driven customer support features, and a secure customer portal. Additionally, an e-commerce section will be developed to facilitate online sales of plumbing products. The final deliverables will be presented as a comprehensive report and a live demonstration of the website prototype, showcasing all integrated features and functionalities.