Drive and Deliver: Optimizing the Delivery/Ride-Sharing Co-op

Open
Project: Human City
Toronto, Ontario, Canada
NS
intern
3
Preferred learners
  • Anywhere
  • Academic experience
Categories
Human resources Communications Project management Organizational structure
Skills
technology integration marketing strategies customer service customer engagement operational efficiency algorithms marketing market research focus group surveys
Project scope
What is the main goal for this project?

To develop and implement strategic improvements for the Delivery/Ride-Sharing Co-op on CoQuest, aimed at increasing operational efficiency, customer satisfaction, and market competitiveness.



 Expected Outcome:   

A revamped operational model that enhances service efficiency and customer engagement, positioning the co-op as a preferred choice in the delivery/ride-sharing market.


What tasks will learners need to complete to achieve the project goal?

1.  Service Analysis:  Evaluate current service offerings and identify gaps and inefficiencies.

2.  Market Research:  Conduct surveys and focus groups to understand customer needs and preferences.

3.  Technology Integration:  Explore the integration of advanced route optimization and dynamic pricing algorithms.

4.  Partnership Development:  Identify and forge partnerships with local businesses for mutual benefit.

5.  Marketing Strategy:  Develop targeted marketing campaigns to attract new users and retain existing ones.



How will you support learners in completing the project?

students will have access to:

  • Trello,
  • A dedicated slack channel with access to Organization staff as needed,
  • google suite
  • Canva
  • Github
  • Access to user testing groups


In addition students will have weekly meetings with staff

Supported causes
Sustainable cities and communities
About the company

The People Planning Project is an attempt to reach an unprecedented level of bioethics in which every human is guaranteed his or her basic needs are met. The People Planning Project strives for the global establishment of IoT infrastructure, free access to the Internet, a global standardized free education system, social learning, environmental stewardship and equal opportunity for all.