Anamav Postnatal Care is seeking to enhance its operational efficiency by implementing streamlined administrative processes. The current system is manual and time-consuming, which affects the overall productivity and service delivery. The goal of this project is to design and implement a set of automated processes that will simplify daily operations, reduce administrative burdens, and improve service quality. This project will focus on identifying key areas where automation can be applied, such as appointment scheduling, client communication, and record-keeping. By applying classroom knowledge of process optimization and automation tools, learners will have the opportunity to create a more efficient workflow for Anamav Postnatal Care. The project aims to provide a practical solution that aligns with the company's operational needs while ensuring ease of use for staff.

The project deliverables will include a comprehensive report detailing the proposed automated processes and a step-by-step implementation plan. Additionally, learners will develop a prototype of an automated system using relevant software tools (if applicable, otherwise will use current tools available). The final deliverable will be a presentation to Anamav Postnatal Care's management, showcasing the benefits and functionality of the new system. This will ensure that the company can seamlessly integrate the new processes into their daily operations.