CoLabourNation CRM Optimization Project
Project scope
Categories
Sales strategySkills
system testing system identification scalability accounting customer relationship managementThe objective of this project is to organize the CoLabourNation CRM to effectively connect with all of our audiences including freelancers, end-user clients, business community gatekeepers, and lead sources. This will involve several different steps for the students, including:
- Analyzing our existing CRM data and understanding our current audiences.
- Developing a CRM system that can effectively connect with all of our audiences.
- Optimizing the CRM system for better performance and scalability.
- Researching other variables that can improve the effectiveness of the CRM system.
- Accounting for additional variables in the CRM system.
- Testing the developed system and making improvements based on additional data.
By the end of the project, students should demonstrate:
- Understanding of our existing CRM data and understanding our current audiences.
- Understanding of variables that affect the effectiveness of the CRM system.
- Identification of areas for future improvement of the system.
Bonus steps would include:
- Testing the developed system with users and accounting for additional parameters.
Final deliverables should include
I will attend Q&A sessions and answer other questions as needed.
I will provide them with customer profiles, a Business Model Canvas and other information to help them understand CoLabourNation.
Supported causes
Decent work and economic growthAbout the company
Community Justice Initiatives (CJI) is a non-profit organization known world-wide for starting the first modern Restorative Justice program.
Restorative Justice is a way of addressing conflict and crime that engages the person who caused the harm, people who were affected by the harm, and the community.
During our 40+ year history, we have continuously responded to community needs by creatively and innovatively applying restorative justice principles to new problems. We believe the only limit to the power of restorative justice is the capacity of the human heart to change and grow.
We provide conflict resolution services, support for people impacted by sexual trauma, assistance for families involved with child protection, reintegration support for adults returning to the community from prison or custody, and integration support for new Canadian youth.
Our restorative justice programs are offered in Cambridge, Kitchener, Waterloo, Guelph, and the rest of the Waterloo Region and Wellington County in Ontario, Canada. Through research, speaking opportunities, and written resources our influence is global.