Sales Process Optimization
Project scope
Categories
Training & development Communications Sales strategySkills
sales process lead generation sales research customer serviceWe would like you to review and document our current sales process, define a strategy, and generate training material for new hires. Based on your research and industry best practices, you should develop new messaging and sales call scripts to help us increase the quality and number of leads generated.
We would like to have the sales process itself reviewed and have recommendations provided relating to improving customer touchpoints, and enhancing their journey through the sales process to deliver better results (for us as a business, and for our clients).
The insights that you provide will help our team improve lead generation and increase conversion rates to drive more sales, while ensuring the customer experience remains a priority.
- A 10-page report detailing your research, recommended solutions, and an implementation plan.
- A Sales Handbook outlining the recommended sales process and strategy that aligns with our business' needs. This Handbook should also include sales scripts for emails and sales calls.
- A 10-minute presentation on the contents of the report and handbook.
Students will connect directly with the employer for mentorship and supervision throughout the project. The students will communicate directly with our Account Manager(s) and the company President to gather any the necessary details.
About the company
CSS Office Solutions Inc. is an office furniture service and product company that’s been offering services in Calgary and the surrounding areas since 1984.
We consider ourselves office furniture experts in every way and truly understand the importance of office services in all workplaces! When we say we handle everything to do with office furniture, we really mean it; we move it, we install it, we store it, we modify and repair it, we supply and deliver it – and so much more! CSS is appropriately known as your one-stop shop for all things office furniture related - The Ultimate in Everything Office!