Balanced Scorecard Development - Level Up

Closed
Coordinator, Quality Improvement
(5)
3
Project
Academic experience or paid work
80 hours per learner
Learner
Canada
Intermediate level

Project scope

Categories
Data visualization Graphic design Project management Organizational structure
Skills
strategic planning performance management balanced scorecard strategy map key performance indicators (kpis) mental health
Details

Who we are: A non-profit organization providing mental health and addictions services to adults in the Sudbury and Manitoulin districts.

Our current challenge: We require strategic performance management tools that visually demonstrate progress towards achieving our strategic goals, however our organization does not have the internal capacity.

Our desired outcome: The creation of an organizational, balanced scorecard dashboard template that contains our strategic goals and key measures.

Student's day to day:

  • Create a strategy map aligned with our strategic plan and goals.
  • Research mental health and addiction sector-specific and appropriate key performance indicators (KPIs) for inclusion in the scorecard.
  • Design a functional template of a balanced scorecard (based on the strategy map) dashboard in Excel that includes our programs and relevant KPIs.
  • Weekly touch point to engage and exchange ideas.
Deliverables
No deliverables exist for this project.
Mentorship

Mentorship will be provided on an as needed basis.

About the company

Company
Greater Sudbury, Ontario, Canada
0 - 1 employees
Hospital, health, wellness & medical

The Canadian Mental Health Association – Sudbury/Manitoulin (CMHA-S/M) is a not-for-profit organization that serves the Greater Sudbury and Manitoulin areas. CMHA-S/M’s goal is to support individuals who identify themselves with mental health and addictions related issues in our communities. Public education/information and referral offers a range of educational, health promotion, and community development services including referrals to community services, crisis response, brief services, and supportive counselling. Housing services provides rent supplement support to people with a serious mental illness who need assistance in locating housing or who would benefit from ongoing housing support. Community Support Services offers recovery groups and case management, vocational and employment supports, mental health court outreach, family support, and central referral coordination.