MEMOTEXT is able to offer a virtual internship opportunity for 1 project manager from September 2020 to December 2020.

The virtual intern student will work in an interdisciplinary manner with the data science, business development, and engineering teams to expand MEMOTEXT program patient experience and engagement through different modalities (IVR, SMS, Alexa, web, apps, etc). In addition to project management, the student will have the opportunity to develop new strategies for patient engagement in digital health and publish as well as present their findings in (including but not limited to: a white paper, scientific article, blogs, conference talk, webinars). The student will be able to have real impact on the product offerings and on shaping the future state of digital health in Canada.

The primary responsibilities for the student will be:

• Project Planning – Support development of project plans and/or action plans including SOW creation, timeline development, and breakdown of client requirements into user stories. Would require knowledge of Jira software to manage project components.
• Documentation – Ensure appropriate documentation for each project is written/collected, including program features, technical specifications, etc.
• Quality Assurance – Support unit/integration/system testing of features and applications to ensure delivery of high quality of products.
• Process Optimization – Identify process improvements or redesign processes and help develop improvements to be more responsive to changes in demand.

Our goal at the end of this experience is:

• Project Planning – For the student to help current project managers with their workload and to develop skills and experience in delivering digital health programs/products.
• Documentation – For the student to help maintain critical documentation for each project and ensure documentation is all up to date.
• Quality Assurance – For the student to help us improve and further expand our QA capabilities.
• Process Optimization – For the student to help us improve our internal processes.

Other student responsibilities can include:

• Support and collaborate with design and engineering teams to develop user-centered programs across all phases - including recruitment, onboarding, and program delivery.
• Help in preparing functional documentation.
• Create compelling PowerPoint slides and visualizations of data.
• Identify opportunities to streamline and automate business processes.
• Keep abreast of digital therapeutic and mHealth trends and application with focus on Machine Learning.
• Resolution of problems and roadblocks in project development and identifies trends to determine system improvements and implement change.

We will plan to communicate with our virtual intern(s) using these communication tools: email, slack, Jira, Microsoft Teams