Facebook Research Project - Build a spreadsheet of common FAQs

Closed
Upper Edge Property Management
Winnipeg, Manitoba, Canada
GW
Property Management
(3)
4
Preferred learners
  • Anywhere
  • Academic experience
Categories
Advertising Customer segmentation Digital marketing Marketing strategy Social media marketing
Skills
property management real estate investments research
Project scope
What is the main goal for this project?

The field of Property Management is complex, and it takes an extremely long time for an employee to gain the knowledge necessary to be comfortable enough to answer questions from tenants and owners.

Our company is developing a mobile app to engage our staff and need content for this app. Therefore we need someone to research the most commonly asked questions by landlords on several Facebook real estate investment groups, and record those results into a spreadsheet.

This will involve:

  • Conduct research of existing Facebook and other internet resources (example: Bigger Pockets) for the most commonly asked questions by self-managing landlords
  • Create a table of these Q&A and FAQs
  • Rank each entry according to the most popular/common questions asked.
What tasks will learners need to complete to achieve the project goal?

By the end of the project, students should complete the following list of activities:

  • Familiarize themselves with existing Facebook groups
  • Conduct appropriate research
  • Record results into a spreadsheet

Final deliverables should include:

  • Final report on findings
  • The completed spreadsheet of all FAQs
How will you support learners in completing the project?

Students will work directly with our Training Manager and Quality Assurance Department. There will be weekly check-in meetings, in addition to Zoom Q&A sessions.

About the company
  • https://www.upperedgepm.com
  • 11 - 50 employees
  • Real estate, Business & management, Business services, Construction, engineering & trades

We are a property management company located in Winnipeg, Manitoba. We specialize in the management of single family homes, condominiums and small multi-residential apartment blocks for out of town investors. We find and screen residents, collect the rent, provide all of the repairs and maintenance and give our clients peace of mind.

We are a medium sized company with 25 employees and are currently the largest property management company in our asset class in our city. We have a great reputation for servicing our clients using a combination of fast communication and empathy, creating the level of trust necessary to have a successful relationship with our residents, investors and vendors.