Development of Experience-based Training Modules (for a topic of your choice)
General
- Continuing Education
- 30 learners; teams of 3
- 100 hours per learner
- Dates set by experience
- Learners self-assign
Preferred companies
- 10/10 project matches
- Anywhere
- Academic experience
- Any
- Any
Categories
Skills
Project timeline
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February 10, 2022Experience start
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February 12, 2022Project Scope/Communication Meeting
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February 14, 2022Empathy Map Assignment (Course 1, Assignment 1)
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February 28, 2022Needs Analysis (Course 1, Assignment 2)
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March 7, 2022Primary and Secondary Personas (Course 1, Assignment 3)
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March 21, 2022User Journey Map (Course 1, Assignment 4)
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July 28, 2022Experience end
Timeline
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February 10, 2022Experience start
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February 12, 2022Project Scope/Communication Meeting
Meeting between the learner and the company to confirm: project scope, communication styles, and important dates.
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February 14, 2022Empathy Map Assignment (Course 1, Assignment 1)
Learners gather information about the target audience to develop an empathy map that represents the audience's needs and goals. Example: https://www.uxbooth.com/articles/empathy-mapping-a-guide-to-getting-inside-a-users-head/
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February 28, 2022Needs Analysis (Course 1, Assignment 2)
Learners conduct a needs analysis of the learning problem and present the results in a Learning Experience Canvas to share with the organization. Details about the Canvas: https://lxd.org/learning-experience-canvas/
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March 7, 2022Primary and Secondary Personas (Course 1, Assignment 3)
Learners develop primary and secondary personas to personify the learning audience and bring the details from the empathy map and needs analysis to life. Details about Personas: https://www.shiftelearning.com/blog/bid/302513/The-Ultimate-Cheat-Sheet-for-Creating-Learner-Personas
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March 21, 2022User Journey Map (Course 1, Assignment 4)
Learners share a journey map for the proposed experiential module. The map may provide learning details that the company can consider at a future date. Details about Experience/Journey Mapping: https://www.shiftelearning.com/blog/learner-experience-mapping-elearning
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April 11, 2022Branded Style Guide (Course 2, Assignment 1)
Learners develop a branded style guide to navigate future development.
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April 25, 2022Prototype (Course 2, Assignment 2)
Learners create an initial prototype for an experiential activity.
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May 9, 2022Prototype Testing (Course 2, Assignment 3)
Learners get feedback on their initial prototype and submit the final version to the client.
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July 28, 2022Experience end
Overview
- Details
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Optimize the performance and learning experiences of your employees. How? Our students will design innovative training modules using the Learning Experience Design (LXD*) approach. Why now? Now more than ever, employees are looking to be inspired and people are key to the success of your organization.
We are excited about our 6-month certificate which will follow the process and flow of LXD professional practices... taking your learning modules from ordinary to extraordinary! Students will reinvent a current training module or design a new learning experience to fit your unique context.
*LXD: Takes a "design thinking" approach to developing user-centred learning experiences. It combines traditional instructional design principles with user experience (UX) principles, in order to create effective and results-oriented training interventions that captivates a learner's attention across different mediums, includes motivational strategies, and reinforces knowledge retention and application.
- Learner skills
- Empathy, Decision-making, Communication, Problem-solving
- Deliverables
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The scope of the work will be discussed during the screening call with the LXD program manager.
Project Examples
Students will begin working with you in course one and delivery the module at the end of the program in course three.
Below is a list of training/learning areas that the students can support. Note: each student will develop a module that can be completed in 30-60 minutes by your employees.
- Compliance training (i.e. health and safety, harassment, privacy)
- Diversity and Inclusion – changing your work culture
- Systems training (i.e. Microsoft Teams)
- Onboarding (general to the organization)
- Leading a remote team
- Transitioning employees back to the office
- Health and wellness in a remote-first workforce
- How to use social media for marketing
- Recruiting strategies during covid
- Developing soft skills
Additional company criteria
Companies must answer the following questions to submit a match request to this experience:
Learn more about the Learning Experience Design certificate students will be enrolled in - https://continue.yorku.ca/programs/certificate-in-learning-experience-design/
Provide access to 2-3 employees, who represent the end-users, at different points in the project (create user personas, test the module, etc). This will help ensure the module is designed to meet the needs and wants of the target audience.
Identify the technologies/tools that the student will need to know/learn to build your training/learning module. Provide access to these tools at the start of the project.
One project lead/point of contact
Two week feedback turnaround on project milestones, using Riipen's project management/communication tool.
Be available for a quick phone call with the instructor/program manager to initiate the relationship and confirm your scope is an appropriate fit for the course.
Monthly check-in meeting with the student