Quality Planning and Analysis
General
- Undergraduate; 3rd year
- 25 learners; teams of 5
- 15 hours per learner
- Dates set by experience
- Learners self-assign
Preferred companies
- 1 projects wanted
- Anywhere
- Academic experience
- Any
- Any
Categories
Skills
Project timeline
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January 24, 2022Experience start
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February 16, 2021Project Scope Meeting
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March 2, 2021Progress Check-in Meeting
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April 17, 2022Experience end
Timeline
-
January 24, 2022Experience start
-
February 16, 2021Project Scope Meeting
Meeting between students and company to confirm: project scope, communication styles, and important dates.
-
March 2, 2021Progress Check-in Meeting
Meeting with the students and instructor to review project progress.
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April 17, 2022Experience end
Overview
- Details
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The effective and efficient management of an organization’s total operation requires sound principles of quality management practiced in all three planning areas (strategic, tactical, and operational). This course provides a fundamental, yet comprehensive, coverage of quality management systems and tools used in quality management. Student teams from Conestoga College will work with your organization to analyze a challenge currently affecting your organization and develop a solution that improves quality and/or processes.
- Learner skills
- Project planning, Supply chain management, Business consulting, Business process improvement, Research
- Deliverables
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The final deliverables will be agreed upon in at the project scope meeting and will vary by project. Generally, your organization will receive a report, live presentation, or project plan.
Project Examples
Students will work in teams and spend 10-15 hours per student working with your organization to support the development of improved quality and/or processes that your organization can execute to get results.
You will need to provide the students with a goal, issue, or gap to focus on. Areas of focus include, but are not limited to, manufacturing, quality assurance, supply chain management, and customer service.
Some project examples include:
- How do we reduce waste and variation and improve productivity in storerooms, office supply rooms, or production lines? (i.e. through a 5S program)
- Turn-around-time has increased and does not meet customer requirements. How can we improve turn-around time by 10%?
- The intake process for Clients/Customers has a high incomplete/error rate. How do we reduce the number of errors on the intake form?
- How can we better understand value from the customer's perspective? Students can perform Voice of the Customer/Critical to Quality analysis to determine what matters most to your customers.
Additional company criteria
Companies must answer the following questions to submit a match request to this experience:
Be available for a quick phone call with the organizer to initiate your relationship and confirm your scope is an appropriate fit for the experience.
Be available to attend the final presentations with the students.
Be able to provide a key contact who will provide support, and mentorship to the students.
The organization must give students access to relevant information and/or data sets (students can sign NDA).