Marketing Strategic Project - Post-Grad

MARK2040
Closed
George Brown College
Toronto, Ontario, Canada
WS
Professor
1
General
  • Post-graduate; Capstone
  • 30 learners; teams of 5
  • 30 hours per learner
  • Dates set by experience
  • Learners self-assign
Preferred companies
  • 1/3 project matches
  • Anywhere
  • Academic experience
  • Any company type
  • Any industries
Categories
Marketing Customer segmentation Digital marketing Sales strategy Marketing strategy Marketing analytics
Skills
customer service customer relationship marketing value propositions organizational structure marketing sales customer relationship management
Project timeline
  • June 2, 2023
    Experience start
  • August 18, 2023
    Experience end
Overview
Details

Increasing revenue potential

Technology stack suggestions

Competitive Analysis


Engaged group of post-graduate students, eager to help clients and build on experience.

Learner skills
Customer service, Customer relationship marketing, Value propositions, Organizational structure, Marketing, Sales, Customer relationship management
Deliverables

What our students will do for your organization



Client Brief

  • Examine the effective use of CRM in sales and marketing functions to recommend a CRM strategy and tool.
  • Analyze Customer Relationship Marketing best practices to provide strategic customer focused marketing tactics.

 

  • Craft a thorough client brief with an understanding of SMART goals and objectives.
  • Provide an analysis of the client’s organizational structure and technology tools.


Strategy Overview

 

  1. Provide an overview of the client’s current CRM strategy
  2. What does the competitive landscape look like? Identify the key players and create a competitive positioning matrix based on the client’s value proposition in relation to their competitors. 
  3. Based on the competitive matrix, explain how their customers are currently experiencing value (in exchange, in use, and/or in experience) and craft the client’s value proposition.  



Implementation Plan


  • Map out an effective plan for success to roll out the suggested next steps.



Project Examples

CRM strategy, marketing strategy leveraging technology, sales strategy leveraging CRM