Development of Experience-based Training Modules (for a topic of your choice)
General
- Continuing Education
- 15 learners; individual projects
- 100 hours per learner
- Dates set by experience
- Learners self-assign
Preferred companies
- 7/5 project matches
- Anywhere
- Academic experience
- Any
- Any
Categories
Skills
Project timeline
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October 1, 2021Experience start
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October 4, 2021Project Scope/Communication Meeting
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October 11, 2021Empathy Map Assignment (Assignment 1)
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October 12, 2021Project Scope Meeting
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October 12, 2021Project Scope Meeting
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October 25, 2021Needs Analysis (Assignment 2)
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May 1, 2022Experience end
Timeline
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October 1, 2021Experience start
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October 4, 2021Project Scope/Communication Meeting
Meeting between the learner and the company to confirm: project scope, communication styles, and important dates.
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October 11, 2021Empathy Map Assignment (Assignment 1)
Learners gather information about the target audience to develop an empathy map that represents the audience's needs and goals. Example: https://www.uxbooth.com/articles/empathy-mapping-a-guide-to-getting-inside-a-users-head/
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October 12, 2021Project Scope Meeting
Meeting between students and company to confirm: project scope, communication styles, and important dates.
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October 12, 2021Project Scope Meeting
Meeting between students and company to confirm: project scope, communication styles, and important dates.
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October 25, 2021Needs Analysis (Assignment 2)
Learners conduct a needs analysis of the learning problem and present the results in a Learning Experience Canvas to share with the organization. Details about the Canvas: https://lxd.org/learning-experience-canvas/
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November 4, 2021Primary and Secondary Personas (Assignment 3)
Learners develop primary and secondary personas to personify the learning audience and bring the details from the empathy map and needs analysis to life. Details about Personas: https://www.shiftelearning.com/blog/bid/302513/The-Ultimate-Cheat-Sheet-for-Creating-Learner-Personas
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November 15, 2021User Journey Map (Assignment 4)
Learners share a journey map for the proposed experiential module. The map may provide learning details that the company can consider at a future date. Details about Experience/Journey Mapping: https://www.shiftelearning.com/blog/learner-experience-mapping-elearning
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December 6, 2021Style Guide (Course 2, Assignment 1)
Learners create a branded style guide to communicate meaning about the learning experience's look and feel.
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December 20, 2021Prototype Activity (Course 2, Assignment 2)
Learners create a prototype (mock up) of a learning experience to share with stakeholders and others for feedback before they begin designing the entire learning experience.
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January 24, 2022Testing a Prototype (Course 2, Assignment 3)
Learners test their prototype and get feedback in order to create the completed version of the activity.
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May 1, 2022Experience end
Overview
- Details
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Optimize the performance and learning experiences of your employees. How? Our students will design innovative training modules using the Learning Experience Design (LXD*) approach. Why now? Now more than ever, employees are looking to be inspired and people are key to the success of your organization.
We are excited about our 6-month certificate which will follow the process and flow of LXD professional practices... taking your learning modules from ordinary to extraordinary! Students will reinvent a current training module or design a new learning experience to fit your unique context.
*LXD: Takes a "design thinking" approach to developing user-centred learning experiences. It combines traditional instructional design principles with user experience (UX) principles, in order to create effective and results-oriented training interventions that captivates a learner's attention across different mediums, includes motivational strategies, and reinforces knowledge retention and application.
- Learner skills
- Communication, Empathy, Decision-making, Problem-solving
- Deliverables
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The scope of the work will be discussed during the screening call with the LXD program manager.
Project Examples
Below is a list of training/learning areas that the students can support. Note: each student will develop a module that can be completed in 30-60 minutes by your employees.
- Compliance training (i.e. health and safety, harassment, privacy)
- Diversity and Inclusion – changing your work culture
- Systems training (i.e. Microsoft Teams)
- Onboarding (general to the organization)
- Leading a remote team
- Transitioning employees back to the office
- Health and wellness in a remote-first workforce
- How to use social media for marketing
- Recruiting strategies during covid
- Developing soft skills
Additional company criteria
Companies must answer the following questions to submit a match request to this experience:
Monthly check-in meeting with the student
Be available for a quick phone call with the instructor/program manager to initiate the relationship and confirm your scope is an appropriate fit for the course.
Two week feedback turnaround on project milestones, using Riipen's project management/communication tool.
One project lead/point of contact
Enable the student to speak to 2-3 employees, who will be the users of the training/learning module, to build a persona. This will help ensure the module is designed to meet the needs and wants of the target audience. Note: this persona meeting will last up to 60 minutes.
Identify the technologies/tools that the student will need to know/learn to build your training/learning module. Provide access to these tools at the start of the project.
Learn more about the Learning Experience Design certificate students will be enrolled in - https://continue.yorku.ca/programs/certificate-in-learning-experience-design/