Customer Service Specialist
Preferred learners
- Canada
- Academic experience
Categories
Skills
Project scope
- What is the main goal for this project?
-
We want to be known as an organization that values the development of our people. To assist us in this goal, we would like to collaborate with students to assist with helping customers gain their best experience by resolving their concerns with empathy and care, documenting pain points to share with internal teams, and improving brand credibility. We have an idea of areas where training could be implemented, but we would also appreciate insight on recommended customer service areas.
- What tasks will learners need to complete to achieve the project goal?
-
- Reach out to customers in our database that have been unresponsive
- Maintain a positive attitude and attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Refer issues and questions to managers if necessary
- What is the main goal for this project?
-
We want to be known as an organization that values the development of our people. To assist us in this goal, we would like to collaborate with students to assist with helping customers gain their best experience by resolving their concerns with empathy and care, documenting pain points to share with internal teams, and improving brand credibility. We have an idea of areas where training could be implemented, but we would also appreciate insight on recommended customer service areas.
- What tasks will learners need to complete to achieve the project goal?
-
- Reach out to customers in our database that have been unresponsive
- Maintain a positive attitude and attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Refer issues and questions to managers if necessary
About the company
- https://highbreed.co/
- 1 - 1 employees
- Banking & finance, Marketing & advertising, Business & management
HighBreed Corporation is a venture capital and private equity firm located in Vaughan, Ontario. HighBreed evaluates new opportunities extensively by assessing a business’ potential regarding capitalization requirements, marketing/sales, operations, and technology, to determine its potential for success.