Customer Survey Development for Confluence Heating and Cooling Ltd.
Preferred learners
- Anywhere
- Academic experience
Categories
Skills
Project scope
- What is the main goal for this project?
-
The main goal for the project is to develop a survey for customers to complete prior to requesting a service quote. The purpose of the survey is to ensure that potential customers are a good fit for Confluence Heating and Cooling Ltd.'s services. This will involve several different steps for the learners, including:
- Researching best practices for customer surveys
- Identifying key questions to include in the survey to assess customer needs and fit
- Designing the survey to be user-friendly and easily accessible
- Testing the survey with a sample group of potential customers
- Analyzing the survey results and making recommendations for any necessary adjustments
- What tasks will learners need to complete to achieve the project goal?
-
By the end of the project, learners should complete the following tasks:
- A finalized customer survey with a set of questions to assess customer fit
- A report analyzing the survey results and providing recommendations for any necessary adjustments to the survey
- A presentation outlining the survey development process and key findings
Final deliverables should include:
- A finalized customer survey
- A report analyzing survey results and providing recommendations
- A presentation outlining the survey development process and key findings
- What is the main goal for this project?
-
The main goal for the project is to develop a survey for customers to complete prior to requesting a service quote. The purpose of the survey is to ensure that potential customers are a good fit for Confluence Heating and Cooling Ltd.'s services. This will involve several different steps for the learners, including:
- Researching best practices for customer surveys
- Identifying key questions to include in the survey to assess customer needs and fit
- Designing the survey to be user-friendly and easily accessible
- Testing the survey with a sample group of potential customers
- Analyzing the survey results and making recommendations for any necessary adjustments
- What tasks will learners need to complete to achieve the project goal?
-
By the end of the project, learners should complete the following tasks:
- A finalized customer survey with a set of questions to assess customer fit
- A report analyzing the survey results and providing recommendations for any necessary adjustments to the survey
- A presentation outlining the survey development process and key findings
Final deliverables should include:
- A finalized customer survey
- A report analyzing survey results and providing recommendations
- A presentation outlining the survey development process and key findings
About the company
- https://www.confluencehvac.ca
- 2 - 10 employees
- Construction, engineering & trades
Welcome to Confluence Heating and Cooling, where comfort and convenience converge with exceptional craftsmanship and unbeatable value.
As a female-owned business, we take pride in delivering top-notch heating, cooling, gas fitting, and air quality services, using only quality products. Serving the Kootenays for all of your residential and light commercial heating, cooling, and air quality needs.
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