Maid In Luxury needs a Voice

Closed
Maid In Luxury
Mississauga, Ontario, Canada
CFO
(4)
4
Project
Academic experience
60 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Branding & style guides Customer segmentation Digital marketing Marketing strategy Social media marketing
Skills
graphic design marketing materials research market segmentation marketing research affinity marketing
Details

Our company has been serving customers for years. We would like to update and revamp our existing brand to attract more clients. While we have a detailed website with strong graphic design assets, we currently lack a consistent brand voice.

This will involve several different steps for the students, including:

  • Familiarizing/Defining/Refining Maid In Luxury's story, mission and vision statements.
  • Conducting background research on company’s currently serving our target market, determining our clientele's psychographics, and where/how best to attract their attention.
  • Establishing suitable personality traits for our brand voice and justifying each trait.
  • Describing how personality traits can be displayed through our brand voice.

Bonus steps in the process would also include:

  • Recommending methods of ensuring a consistent brand voice.
  • Recommending revisions for our current marketing materials to use a new brand voice.
Deliverables

By the end of the project, students should demonstrate:

  • Understanding of our story, mission and vision statements
  • Understanding of our services, products and target market
  • Recommendation and justification of personality traits to include in our brand voice

Bonus steps would include:

  • Ensuring consistent use of our brand voice
  • Revising current materials to include our new brand voice

Final deliverables should include

  • A final report.
Mentorship

Students will connect directly with us for mentorship throughout the project. We will be able to provide answers to questions such as:

  • Our products and services
  • Our story, mission and vision statements
  • Input on choices, problems or anything else the students might encounter.
  • Any marketing information we currently possess

About the company

Company
Mississauga, Ontario, Canada
11 - 50 employees
Consumer goods & services

The Maid In Luxury brand is built on a certain set of principles and we have a Top-Down approach to the way we do things here. We clean from the Top-Down and everyone works, from the top, down. We are a peaceful team, providing a service that brings about a peaceful atmosphere for our clientele. When we show up, we do so in peace (see below) which why we believe A Luxurious Space Starts Here!

Punctuality – Early is On Time, On Time is Late
Excellence is Workmanship
Attention to Detail
Courteous with Clientele
Expedience in Service